Personal Values Applied to ITSM
My discipline in amateur cycling and my deep cultural connection with France are not just “hobbies”: they are laboratories where I develop transferable competencies for IT service coordination in international environments.
🚴 Amateur Cycling (2008-2018) → IT Service Management
| Cycling Competency | ITSM Application | Trail Evidence |
|---|---|---|
| Long-term route planning | Continuous improvement roadmaps, sprints | Clorian Project: end-to-end workflow design |
| Effort management on climbs | SLA prioritization under pressure | Ettydem: high-order volume period & record billing |
| Resilience to unforeseen events (flat tires, weather) | Critical incident resolution | Majorel/TikTok: content validation under SLA |
| Peloton teamwork | Multilingual technical team coordination | Ettydem: FR/CAT web internationalization |
📚 Personal Project: CulDeSacWorlD
What it is: The final thesis from my studies in English and French languages.
What it covers: The account of my cycling journey from Barcelona to Ireland, passing through France and England.
Why I mention it: It is not a technical project, but rather proof of:
- ✅ Deep cultural connection with France: understanding nuances beyond language
- ✅ Long-term project methodology: planning, execution, documentation
- ✅ Autonomy and resilience: managing unexpected challenges outside my comfort zone