Yago Urrutia
IT Service Coordinator & Customer Success | Multilingual Support EN/FR/ES/CAT
Bridge between Business and Technology
I translate business needs into efficient ITSM workflows: Detection → Ticket → Resolution → Closure
📍 Barcelona | 🚗 Own vehicle | ✅ Disponible inmediatamente
🌐 Native ES/CAT | FR/EN C1 | 🏠 Based in Barcelona | Open to hybrid/remote
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Professional with 10+ years of experience in operational management and multilingual communication (ES/FR/EN/CAT). Specialist in acting as an operational bridge between business and technology, managing incident workflows (70%) with intentional technical contact (30%) to validate architectures and accelerate learning. Available immediately in Barcelona.